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July 23, 2018

From the desk of Capt. Jeff Monroe, MM, AMPE

International Association of Maritime and Port Executives

Job Posting - Director, Marine Facilities and Operations MassDevelopment Office location: TBD

MassDevelopment is accepting applications for a Director of Marine Facilities and Operations. Offering a wide range of finance programs and real estate development services, MassDevelopment supports economic growth, development, and investment across all sectors of the Massachusetts economy: public and private; commercial, industrial, and residential; and nonprofit, including healthcare, educational, cultural, and human-service providers. Our staff works in collaboration with developers, businesses, and banks to identify investors and leverage funds to support economic growth.

Reporting to senior management in MassDevelopment’s real estate division, the Director of Marine Facilities and Operations is responsible for overseeing the port and marine intermodal terminal facilities at the Ports of New Bedford, Gloucester and Fall River, which MassDevelopment manages on behalf of the Commonwealth of Massachusetts. General responsibilities include business development, strategic planning, regulatory compliance, construction and maintenance, finance, administration, tenant/licensee relations, marketing, public relations, and safety and security. The Director of Marine Facilities will also manage the staff and personnel at the New Bedford State Pier and Gloucester (Jodrey) State Pier, including employees of the Commonwealth. This position will also have management oversight of the operating entity at the Fall River State Pier.

Core Components of the Position:

• Lead the effort to complete the transfer of management of the New Bedford and Fall River State Piers from the Department of Conservation and Recreation to MassDevelopment.

• Develop strategic and master plans that examine trade and shipping trends while identifying the cost of capital improvements that can support current and new business demands. Plans should consider efforts that would support business growth for current and new customers. Identify and evaluate strategic alternatives and recommend an alternative for adoption at each facility.

• Develop and implement strategic business development efforts across key market segments at the respective facilities to meet and exceed revenue targets. These efforts may include development of market research and analysis of accumulated data and working with advertising, branding, and creative or other consultants.

• Develop short and long-range capital improvement and maintenance plans to support facility state of good repair, expansion and tenant needs.

• Identify sources of funding for facility projects and be familiar with federal, state and local funding opportunities, as well as public-private partnership investments that would contribute to the long-term development of the assets, the retention of current customers, and the attraction of new customers.

• Oversee the work of consultants, engineers and contractors related to improvements, repairs and maintenance.

• Identify improved methods, processes and procedures for achieving more efficient and secure operations of the physical facilities in the respective ports to maximize revenues and manage expenses.

• Ensure compliance with federal, state and municipal regulations as well as international requirements as applicable related to operations, safety and security, including International Maritime Organization requirements as applicable. Maintain and monitor enforcement of tariff, terminal rules and regulations, and safety/security plans and provisions as instituted.

• Work with staff to address annual personnel evaluations, personal and professional development and skills enhancement that benefit the management of the facilities and promotion of a positive organizational culture. Foster a success-oriented, accountable and transparent environment with clearly defined and measurable results.

• Oversee operational, safety, and security training for facility personnel and hold regular staff meetings to identify problems, concerns and issues impacting the operations of the facilities.

• Oversee office functions and transactions at the respective facilities to ensure they are conducted in accordance with MassDevelopment policies and procedures.

• Work closely with licensees/tenants to negotiate and execute agreements and address operational, management, and compliance requirements.

• Work with local, regional, state and federal government agencies, related maritime and development agencies, community organizations, shippers and ship lines, including cruise lines, related major transportation companies and associated port community stakeholders. These include, but are not limited to: the U. S. Coast Guard, the U.S. Army Corps of Engineers and related Port associations as appropriate. Maintain liaison with the officials of these organizations, governments and businesses on matters pertaining to the maritime industry to support, preserve and enhance the important contributions of the facilities to the economic vitality of the Commonwealth of Massachusetts and respective port communities.

• Act in accordance with the Agency’s core values promoting respect, excellence, accountability, diligence, and personnel development.

• Perform other duties, as required and directed.


• At least 7-10 years of management experience, preferably in ports, terminals or other maritime related positions required.

• An undergraduate degree from an accredited college or university in business, transportation, engineering or a related field. A master’s degree in a related field is preferred, as is a certification as a Professional Port Manager (PPM), Maritime Port Executive (MPE), Inland Maritime Port Executive (IMPE), or Accredited Marine Port Executive (AMPE). Licensed merchant mariners and veterans are encouraged to apply.

• Ability to be an innovative problem solver and excellent communicator adept in delivering superior customer service, and able to execute detailed plans in a constantly changing environment. Contract negotiation and project management skills are a plus, as well as public speaking, business writing and community relations experience.

• Must also have a valid driver’s license with an excellent driving record and able to obtain a Transportation Worker Identification Credential (TWIC).

• The position will require experience in each of the following areas: o Organizational skills o Strong interpersonal skills o Thorough knowledge and understanding of marine transportation o Strong management skills o A strategic planning background o Problem-solving skills

• Remain objective in gathering information and investigating issues.

• Knowledge of other MassDevelopment products and services that may be of assistance is encouraged.

• Experience managing or working in a team environment on projects is desirable.

• Must have experience in managing projects from inception to completion.

• Experience working with citizen and community organizations and municipal governments is preferred.

• Excellent communication skills required. Preferred candidate will have some exposure to marketing/communications, public policy, and program development.

• Proficient in Excel, Word, and PowerPoint. Knowledge of Smartsheet, GIS, CAD, InDesign and/or SketchUp a plus. Preferred candidate will have an interest and some experience in innovative technology.

• The director should be enthusiastic, self-directed, and a creative problem-solver.

• Must be detail-oriented and possess superior written and oral communication skills.

• Working knowledge of governmental regulations regarding land-use controls and environmental review procedures within Massachusetts.

• Must have valid Massachusetts driver’s license and access to a vehicle.

Cover letter and resume may be sent by email to or mailed to State Piers Maritime Position, c/o HDR, 99 High Street, Suite 2300, Boston, MA 02110-2378, Attention Capt. Jeffrey Monroe. Please, no phone calls. All applications, letters and resumes will be reviewed on a rolling basis and will be considered until the position is filled.

Equal Opportunity Employer

Capt. Jeffrey W. Monroe, MM, MTM, AMPE Director: Education, Standards and Training Programs International Association of Maritime and Port Executives 11 Katahdin Road. Portland, ME 04107-2828 USA Phone: (207) 741-7000, Cell: (207) 615-7989

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